​​1. All paid course fees shall not be refunded unless a course is cancelled.

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2. Upon receiving a notice of course cancellation, students shall bring a original receipt to Sing and You Music Center (Wan Chai School) within one week after notice in order to apply for full refund or transfer of the paid course fees to another course.

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3. To ensure that students maintain a good learning progress, all courses shall proceed on public holidays unless otherwise announced.  

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4.  Leaves: 

      - Personal Leave: Students shall notify us at least two days before the class day in order for a

      make-up class to be arranged. 

      - Sick Leave: Students shall notify us at least six hours before class and provide a doctor

      certificate within one week in order for a make-up class to be arranged.

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5. Upon fulfilling the requirements stated in point 4, students shall call us to schedule for a make-up class.  No make-up class could be arranged if the requirements in point 4 are not met.

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6. Make-up classes must be completed within the paid period.

7. There is no cancellation or rescheduling for a make-up class once it is confirmed.  

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8. Students are expected to show up for classes on time.  There shall be no make-up time for lateness.  

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9. The center accepts EPS / cheques / bank transfer for submission of course fees: 
      - Cheque: Please make cheque payable to "Sing and You Coaching Company Ltd" and put the

      student's full name on the back of the cheque. 
      - Bank Transfer:  HSBC: ６５２- ２９８１２６ - ００１(Please enter the student's full name

       under "Remarks")

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10. Due to limited spots, students shall remember to renew a course with full payment two weeks before the last teaching day of a course.

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11. Arrangements Under Typhoon / Rainstorm:

     -  All classes shall proceed under Amber Rainstorm or Red Rainstorm Warning Signal or  

        Typhoon Warning Signal 3 or below.          

     -  All classes shall be cancelled under Red or Black Rainstorm Warning Signal, or when

        Typhoon Warning Signal 8 or above is hoisted.        

     -  Parents are reminded to consider the weather conditions when deciding whether their  

         children shall attend classes.          

      - There shall be no make-up or refund for classes that are cancelled due to bad weather.

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12. The center reserves the right to use students' photos and videos for publicity purposes.  It also reserves all rights of policy changes and decision without further notification.
 

13. Students shall take good care of all facilities at our center.  There shall be a penalty for damaging the center's properties.
 

14. The center reserves the right of final decision on the interpretation of these Terms and Conditions.